Fuzzy Friends is Brandon & Valrico’s preferred pet sitting & dog walking company since 1997! We are owned and operated by a veterinary technician with over 18 years experience in the animal care industry. Your fuzzy companion is in excellent hands while you are away. All of our employees are Pet CPR & First Aid trained and have a combined 60 years experience in the animal care industry. Fuzzy Friends won the 2014 Angie’s List Super Service award for Animal & House Sitting and has an “A” rating with the Better Business Bureau. Your pets are not just treated like family, they are family. Fuzzy Friends is proud to be an eco friendly company that is entirely paperless. We drive hybrid vehicles for our pet care adventures and do our best to reduce our carbon foot print.
We are also highly recommended by not just our wonderful clients, but also by many local veterinarians. Julie & Eneri have forged lasting relationships with local veterinarians due to their combined 31 years of work history at Brandon area veterinary clinics! At Fuzzy Friends, we assign two dedicated pet care professionals to every reservation and we have a team of six professionals to ensure that no matter what, someone is always available to care for your pets! By having two pet care professionals share a reservation we can extend our service hours, which means less time for your pets to wait between visits!
Fuzzy Friends is fully bonded and insured, and is a proud member of Pet Sitters International. As a member of Pet Sitters international, the largest governing organization in the pet care industry, we are required to abide by the highest of standards. What it means to you, and all of our clients, is peace of mind.
We take responsibility for your pets and possessions when you put them in our care. That means that your property and your pets are fully covered, should anything occur while in our care. Having these policies in place shows a level of professionalism and commitment that you can trust.
Yes, Fuzzy Friends Pet Care requires a meet & greet prior to providing service to any new client and their pets.
We provide a free in-home meet & greet so you have the opportunity to meet with your new pet care professionals and communicate any information necessary so we may provide quality care to your pets. It also provides you with the opportunity to ask any questions you may have for your assigned pet care professionals. The in-home meet & greet in addition to the requested forms & phone consultation is required before service cane be provided to a new client.
As a new client we will first gather some background information from you to determine if you are with in our service area and if we are able to provide care to your pets as requested. From there we will send an online Consultation Packet for you to review that will include background information on our team, proof of insurance & bonding, our certificate of Membership to Pet Sitters International, references. The packet will also include Client Form and Pet Forms for you to complete. We request these forms before scheduling continuing the new client process so we can be sure our service will be a good fit for your pet and your pet will be a good for your pet. Once the requested paperwork is received, we conduct a phone consultation to review the submitted information. Each phone consultation will last about 20 to 40 minutes. Once the phone consultation is complete, an in home meet & greet will be scheduled and an estimate for service will be emailed to you. The in-home consultation will last about 20-40 minutes. During the consultation, your two assigned pet care professionals will answer any questions you may have, review locations of the items we need to take great care of your fuzzy companion, obtain the house keys, and have you sign service agreement.
Along with having you sign a service agreement, we require a 100% non-refundable non-transferable reservation fee payable by credit card, cash, or check and a THREE house keys. One key is for each pet care professional assigned to your reservation and one key to be kept in the safe in case of an emergency.
Whether providing out of town pet care or midday visits & dog walks to your pets, we strive to keep as close to your pet’s routines as possible. When we review your completed client & pet forms during the phone consultation, we discuss the time frames that fit best with your pet’s normal routine.
Absolutely! This is the best defining feature of Fuzzy Friends. We follow your instructions exactly to guarantee your piece of mind while away. If your pet needs anything special at all, simply let us know and we’ll be sure to carry it out. Our service work hours are broad and convenient so your pet will be able to go outside or have someone come “home” just as if you were there with minimal disturbance to their routine!
Julie, Scottie, Eneri, Jamie, Sharon, & Duane are your Fuzzy Friends pet care professionals. You can read about each of them and their unique qualities on our About Us page. You will meet the two pet care professionals assigned to you and your pets at the time of your in-home meet & greet.
At Fuzzy Friends, we assign two pet care professionals to each reservation to assure our team members get days off when needed and are well rested to provide quality pet care. We prefer to keep the same two team member assigned to your account each time we provide you service. However, if those individuals are not available, one or more of our other trained and informed professionals will be available for backup.
You can rest assured that the team at Fuzzy Friends cares a great deal about the safety and security of your home and your furry companions. We have been providing trustworthy service to the greater Brandon area since 1997. We are bonded and insured for your home & pet’s protection. We are proud members of Pet Sitters International, which means we follow a Code of Ethics that represents the highest standards of ethical behavior and humane attitudes towards animals. Not mention the fact that we are pet owners and animal lovers ourselves!
Fuzzy Friends maintains up-to-date information on the 24-hour emergency animal hospitals in our service area. We are also well acquainted with all the local veterinarians. Our pet forms are extremely detailed and provide background information on your pets current and past medical history. Our client forms contain an emergency medical agreement which allows your pet care professional to obtain emergency medical treatment in your absence. Before each client’s departure our office will send an information form which requests updates on your pet’s medical condition and current medications, telephone numbers where you can be reached, and notes on all other pertinent information that you would like us to know in case of an emergency. Julie is a trained veterinary technician with over 18years experience! She is always informed on each pet in our care and will be certain to alert you of any medical problems. She is also trained in emergency veterinary medicine. Both Julie & Eneri ahve close ties to the local veterinary community. Getting your pet prompt medical attention if needed is no worry at all!
Our pet care visits are based on QUALITY not quantity. Therefore we do not place time limits on visits. Your pet care professionals will be sure to complete all steps to care for your pets and home as requested. They will also spoil your pets with love and attention during a visit. The length of a visit will depend on the type of pets, number of pets being cared for, behavior & attitude of the pets, and unforeseen circumstances that are beyond the control of your pet care professionals.
Although we prefer as much notice as possible we always like to say, “We’ve got your tail covered”. We are on call 365 days a year. We understand that emergencies happen and we are always here to help. However, we cannot always guarantee that we will have availability on our schedule as reservations may become booked 7-14 days in advance depending on the time of year. Our motto is “Don’t be late, reserve your dates! If you wait, we may not be able to accommodate.”
Fuzzy Friends requires a 100% non-refundable non-transferable reservation fee at time of booking and/or consultation for all new clients. Our pet care reservations are booked upon each pet care professional’s availability, therefore reservation fees cannot be refunded for late departures or early returns. This policy is in effect to ensure that we adhere to our strict no over booking policy, which means we may turn away other clients to ensure each pet receives the quality care they deserve.